NetSuite is a powerful tool that can eliminate duplicate work, refresh outdated business procedures, and consolidate your business’s data into one dashboard. However, while it can work wonders, you must ensure it’s properly integrated into your business.
Once you decide to implement NetSuite, the next step is figuring out your integration plan.
What Is NetSuite Integration?
Netsuite is a Software as a Service (SaaS) that, with end-to-end integration, eliminates the need to use different CRM, ERP, or e-commerce solutions and can streamline virtually everything your business does.
In simpler words, NetSuite is a powerful business tool that combines existing software and cloud-based solutions into one central data hub. Instead of having one software for internal accounting data, another for customer information, and a third for e-commerce purchases, you can integrate all these systems into one comprehensive NetSuite dashboard.
That said, NetSuite is not one-size-fits-all.
While NetSuite provides insightful business data right at your fingertips, it takes planning and a proper integration strategy to ensure it all runs smoothly and works as efficiently as possible for your business.
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NetSuite Integration Options
There are multiple different ways to approach NetSuite integration. While there are a few plug-and-play options, they might not be appropriate for your existing systems.
Here are the top NetSuite integration methods and how to determine which one is right for your business.
1. SuiteTalk
SuiteTalk is NetSuite’s out-of-the-box API that delivers seamless integration with third-party and legacy systems and supports NetSuite’s core ERP, CRM, and e-commerce products. While SuiteTalk doesn’t require a developer with extensive knowledge of NetSuite’s coding language, SuiteScript, it does still require a developer to work with Microsoft .NET or Java to build necessary integrations.
However, SuiteTalk only integrates with certain third-party and legacy systems. Another integration method might be best if you’re looking for more customization, whether it’s systems you can connect to or how your dashboard looks.
Best for: Businesses that don’t have extensive third-party and legacy systems and don’t want any customizations. Also, those who are looking for a quicker, less resource-intensive implementation.
2. Suitelets
Suitelets allow developers to create fully customized pages and interfaces within NetSuite. These custom pages can be built from scratch using HTML, Flash, or NetSuite’s front-end development using SuiteScript, a javascript-based platform.
Suitelets also allow back-end customization for application extensions and external interfaces.
With all these coding languages involved, Suitelets require an experienced developer to create, which can be time-consuming and costly.
Best for: If your business processes are more advanced than what default reporting allows, Suitelets are a great solution. They’re also helpful if you want to customize the user interface, including color schemes, sizing, and layout.
While Suitelets won’t allow you to control everything in NetSuite, they’re a great way to start customizing your NetSuite integration process.
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3. RESTlets
If you require even more customizations and integrations than Suitelets allow, RESTlets might be a better option.
RESTlets are a NetSuite integration option that is custom-built using NetSuite’s SuiteScript language and allow developers to customize everything from the ground up. RESTlets can pull data from other programs to NetSuite and send out secure data from NetSuite to other programs.
RESTlets are a great option because they can perform search actions, like looking up customer data, faster and more efficiently than NetSuite’s regular SuiteTalk API. They also provide the highest flexibility when customizing your NetSuite integrations and business processes.
Like Suitelets, RESTlets require a highly experienced developer who’s well-versed in SuiteScript and in tune with your business’s specific needs.
Best for: Companies that use advanced logic to sort through data or require advanced customization options.
4. Hand-Coding
A hand-coded integration means the entire NetSuite integration is built from scratch and coded by developers; this integration option allows for the most customization, as it’s built specifically for your business and the programs you use to run it.
Hand-coding your NetSuite integration is the most resource-intensive option, as developers code every little detail; this type of integration also requires ongoing maintenance, whether integrating newly onboarded tools or performing routine updates.
Best for: Businesses looking for a fully customized NetSuite program and have the resources for ongoing development work.
5. SuiteCloud Connect
Another one of NetSuite’s offerings, SuiteCloud Connect, provides integration packages that help businesses connect NetSuite to top CRM, ESP, and other business management tools. The third-party tools SuiteCloud Connect integrates with include Salesforce, Shopify, and WooCommerce.
While SuiteCloud Connect can simplify NetSuite integration, it doesn’t support all third-party tools. SuiteCloud may or may not be a viable option depending on the systems your business uses.
Who it’s best for: Businesses that only use SuiteCloud Connect’s systems for integration support. You can view a list of the programs on suiteapp.com.
6. SuperSync
SCS Cloud developed SuperSync to help customers integrate NetSuite with various eCommerce, CRM, and 3PL platforms. It has basic plug-and-play integrations you can customize to meet specific business needs and processes.
SuperSync has multiple integrations, including but not limited to the following:
Shopify
SuperSync for Shopify is a central hub for all orders, shipments, refunds, and inventory data. Our Shopify NetSuite integration includes pre-built workflows that map different processes from start to finish.
Amazon
Connect NetSuite with Amazon MFN or FBA to import your real-time data into the cloud-software solution. It can help automate eCommerce sales, fulfillment processes, and returns. Plus, it’s super easy to set up — just sign in with Amazon, and it’s ready to go.
Salesforce
Are you considering Salesforce NetSuite integration? Working with SuperSync means you won’t have to deal with inexperienced or slow third parties. Our NetSuite-certified experts will design, set up, and launch your integration in record time.
WooCommerce
Our WooCommerce NetSuite integration is designed to be fully functional out of the box. SuperSync will do all the heavy lifting by automatically building orders, fulfilments, refunds, and inventory workflows.
Magneto
Integrating Magento with NetSuite is an easy way to fully customize your online storefront. You can choose between pre-built workflows and custom options, and you won’t have to worry about spreadsheets or messy data entry.
Walmart
Do you list products on Walmart’s online marketplace? Our Walmart NetSuite integration syncs inventory in real time, so your listings always have the latest data. Plus, you’ll have all your eCommerce transaction data in one easily accessible place.
In addition to the most popular integrations listed above, several other integrations we also offer include:
- HubSpot
- Jira
- ShipStation
- CommerceHub
- BigCommerce
- eBay
- Houzz
- Wayfair
Who it’s best for: Businesses that need to streamline the real-time transfer of orders and information between NetSuite and existing systems.
How Do I Pick the Best NetSuite Integration Option for Me?
It’s not easy to know which NetSuite integration option to choose.
It’s essential to start the process by listing all the third-party and legacy programs your business uses across all departments. Ask every team to list the programs they use to ensure you aren’t missing anything.
Then, have a clear idea of how your business processes work. Whether it’s internal accounting, managing customers, or keeping track of online sales, you need a straightforward process to plan how to integrate each workflow into NetSuite.
Identifying the tools you use and your business processes will help determine which NetSuite integration option is best for your business.
For example, If the tools you use are all included in the SuiteCloud Connect package, you could use NetSuite’s out-of-the-box integration package. If you use tools that NetSuite’s integration package doesn’t support or you’re looking for any kind of customization, one of the other options would be best.
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