Coupa’s latest release, R42, brings a host of new features and enhancements designed to streamline procurement processes, improve user experience, and provide deeper insights for Coupa admins and power users. Want to explore everything you need to know in more detail? Watch our recent webinar.
And for more information on some of the key changes in R42, CrossCountry Consulting’s Coupa implementation and transformation experts have distilled and selected several for procurement and business spend management leaders to focus on:
Top Highlights of Coupa R42
Below are some of the prominent changes users should be on the lookout for:
1. Smart Intake and Orchestration: Coupa R42 introduces Smart Intake and Orchestration, a new product aimed at enhancing the requester experience for casual, non-procurement professional users. This feature leverages Coupa Navi™ AI Agent to summarize policies and provide relevant references when users ask questions like “How do I buy software?” With a streamlined intake process, users have quick, frictionless access to necessary information.
2. Enhanced approval chain health insights: R42 offers AI-generated insights into the health of approval chains, helping procurement leaders identify and address bottlenecks. This feature aims to improve the overall performance of approval systems, ensuring smoother and more efficient workflows. These are the types of real-time insights needed to make proactive procurement decisions and drive continuous process improvement.
3. Stage-based validation for custom fields: Admins can now specify whether custom fields are required at different stages of the requisition process, such as Submission, Approval, and PO flip. With more precise control over data collection and validation, admins can ensure necessary information is captured at the right time.
4. Editable withholding tax amounts: Approvers can now edit withholding tax amounts directly within invoices, providing greater control and accuracy in financial management. This capability is particularly useful for complying with tax regulations and avoiding errors in tax calculations.
5. Enhanced Supplier Payment Accounts management: Admins can now edit active Supplier Payment Accounts (SPA) without deactivating and recreating them, which simplifies the management of supplier payment details and makes updates more efficient to process.
6. Improved mobile experience: Coupa R42 enhances the mobile experience by allowing users to upload receipts from files, in addition to photos and camera uploads. All expense documentation can be captured and submitted properly even when on the go.
Maximizing Coupa ROI
Coupa R42 is a significant step forward in enhancing the procurement experience for all stakeholders while also delivering greater financial control, better data management, and speedier workflows. By leveraging these new features, businesses can maximize the value of their Coupa investment and gain a competitive advantage even amid economic unpredictability.
Contact CrossCountry Consulting to get started.