Challenge

When leading energy-savings solutions company All LED USA sought to transform its procurement and technology capabilities, it had to overcome a number of obstacles. Existing enterprise software was difficult to learn, operate, and modify. And transitioning outdated processes to a new system without losing logistical functionality for product imports was proving incredibly complex.

The company aimed to implement a system that could provide the same control and capabilities they were used to but with an easier interface and stronger adoption potential. This would allow All LED USA to build a holistic sales view of its distribution and improve real-time visibility into operational performance.

How We Helped

CrossCountry Consulting’s NetSuite implementation experts were brought in to deliver the control functionality and simplified processes needed to take the next step as a company, which included:

  • Streamlining the mechanism for importing products and handling international shipping.
  • Enhancing insights and controls on costs, quality, and inventory management.
  • Enabling real-time views of sales numbers, including performance of individual salespeople and agency networks throughout the supply chain.
  • Restructuring calculations and processing of costings and materials.
  • Reinforcing the NetSuite platform with additional safety nets, support services, and post-implementation troubleshooting.

Results

Today, All LED USA is showing steady growth across its key metrics fueled by NetSuite. Users, admins, and leaders can effectively navigate the platform and its supporting processes as day-to-day operations change. With continued enhancements, integrations, and upgrades, the company has successfully embedded NetSuite into its core enterprise architecture and adopted best practices necessary for further procurement transformation.

*SCS Cloud is part of CrossCountry Consulting.