Human Capital Transformation

Transform HR to Embrace the Future of Culture & People

Organizations rely on Human Resources to enable a strong foundation for their people and culture. HR teams are faced with the responsibility to transform and nurture diverse and complex workforces, navigate ongoing change, and elevate the employee experience.

We help our clients enhance the employee experience, implement an innovative HR operating model, and optimize HR technology. Whether it’s an evolution of your entire business or an enhancement of a single HR process, our teams deliver right-sized approaches to support you at every stage of transformation, growth, and maturity.

Top Human Capital Challenges

Confronted with tackling their transformation journeys, future-focused HR leaders are facing these top challenges:

  • How do we embrace the future of work and digital transformation while maintaining our culture and commitment to our people?
  • How do we create an engaging employee experience that sets us apart?
  • How do we modernize our capabilities and enhance the employee experience?
  • How do we optimize HR processes that are scalable and efficient to support a people-focused culture?
  • How do we better leverage technology and automation to serve our people and create capacity for our HR teams and provide better service to our internal customers?
  • How do we manage change and meet the ever-evolving needs of a diverse workforce and challenging regulatory environment?

CrossCountry Consulting helps organizations to:

  • Develop the Vision: Partner with leadership to define the ideal employee experience across each phase of the employee lifecycle.
  • Define People Strategy: Establish infrastructure to support strategic objectives and organize teams for optimization.
  • Enhance the Employee Journey: Define leadership’s vision for innovative employee development programming, such as Diversity, Equity & Inclusion, mentorship programs, and career progression plans.
  • Develop a Business Plan: Analyze the existing operating model, policies, processes, and infrastructure and develop the business case to transition to an optimized future state.
  • Innovate HR Delivery: Assess and benchmark end-to-end HR Operations; identify and implement opportunities to modernize HR.
  • Manage Change: Establish a framework for preparing, managing, and reinforcing change that fosters employee engagement and aligns with organizational values and culture.
  • Design Processes: Develop business processes that optimize operations and align with technology deployments.
  • Implement Technology: Provide comprehensive support of HR technology deployments, including process design, change management, and future state visioning.
  • Automate: Implement intelligent automation to increase capacity and customer service while reducing risk and manual intervention.

Meet Our Human Capital Transformation Leadership Team

Business Transformation Leadership 1
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NEIL SMITH

Partner

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SEAN SINCLAIR

Partner

Anjali Khullar

ANJALI KHULLAR

Director