Phil Davis
Advisory Council
Phil is a member of the firm’s Advisory Council, based in San Francisco, CA. With more than 25 years of strategy consulting experience, Phil helps organizations pursue customer-centered growth and lead broad-scale business transformation. His work brings together sharp strategic thinking and practical execution, giving leaders a clear path to strengthen performance, deepen client relationships, and unlock lasting value.
Previously, Phil served as a senior Managing Director at Accenture, where he led the Customer Experience Strategy practice. Earlier in his career, he was a Partner at Bain & Company and held strategy and business operations roles at Visa, BearingPoint, and Citibank. Across these positions, Philip has guided customer experience improvement, growth strategy, and large-scale transformation efforts for clients throughout North America, Europe, and Australia. His expertise spans the Professional Services, Industrial, Software and Platforms, Banking and Payments, Technology, and Telecommunications industries, with a focus on corporate strategy, business transformation, organizational change, client experience, growth strategy, and change management.
Phil holds a BA in Economics from the University of Pennsylvania and an MBA from the Yale School of Management. He serves as Executive Fellow at the Yale Center for Customer Insights, where he supports research and practice at the intersection of strategy and customer behavior. Phil also sits on the Board of Directors of Grange Mutual Insurance and the Board of Advisors for the Yale School of Management, extending his influence across academia, industry, and the broader business community.