Intelligent Automation & Data Analytics

Manage the Full Life Cycle of Data

We understand the difficulties and complexities involving data. Our highly skilled and experienced team of recognized leaders in intelligent automation, data management and governance and data analytics – with expertise in regulatory compliance and risk management – partners with business leaders to provide high-end integrated solutions that advance an organization’s strategy, execution and sustained data practices.

Our Services

It is widely acknowledged that Robotic Process Automation (RPA) is one of the most disruptive technologies available to businesses today, giving organizations the opportunity to achieve significant cost savings, increased process efficiency and improved employee and customer satisfaction. To stay competitive, companies of all sizes are beginning to evaluate and plan for the adoption of this technology.

How Can CrossCountry Help?

We partner with you to develop and execute thoughtful automation strategies based on the involvement of key stakeholders from across your organization. As an independent advisor, we can help you conduct a proof of concept, execute a pilot test and implement a sustainable enterprise-wide RPA strategy and governance model for scalability and effective risk management.

We support you through the strategic planning, governance and implementation of automation solutions that create process efficiencies while increasing control reliance, reducing unintended errors and delays and ensuring regulatory compliance without requiring large-scale or expensive IT integrations.

  • Training: Make various training options available from introduction to RPA for executives to detailed courses on how to use RPA software.
  • Strategy and Roadmap Development: Develop a strategy and roadmap for automation that looks beyond the initial deployment and establish how automation will grow across your organization.
  • Vendor Strategy and Selection: Identify which technology partner is the best fit for your needs.
  • Data Analytics: Design reports and dashboards to capture data during implementation to empower executives to monitor and make strategic decisions.
  • Risk and Control Management: Revise risk and control strategies, assess controls, determine what information should be retained for audit purposes and advise on impacts to other risk functions such as operational risk, SOX and IT risk.
  • Program/Project Management and Change Management: Assist in developing the appropriate governance forums, communication plans and associated communications.

 

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High-performing companies leverage data as a strategic asset. It is the lifeblood of business as it speeds transactions and provides valuable insight.

Many companies struggle to fully unlock the value of data due to lack of clarity about where data resides, how data relates to business, who owns data, how decisions can be made about data and how data can and should be used. It all begins with data governance as the framework for answering these questions and enabling the factors that turn data into tangible business value.

Effective data management is also central to organizational agility, innovation and enabling customer satisfaction. In addition, it reduces the cost of non-compliance to regulators and other key stakeholders and allows a proactive response to disruptive technologies.

How Can CrossCountry Help?

  • Establish a governance program that promotes your data strategy, organizational policy and overall business goals
  • Design an effective governance structure and gain consensus on roles and responsibilities across the three lines of defense (the business, risk management and compliance and internal audit)
  • Uncover your critical internal controls and risk management needs
  • Establish policies and procedures
  • Enhance or establish your data management program
  • Establish measurable outcomes through data quality measurement and reporting
  • Ensure a holistic data management program by supporting you through issue management and resolution, vendor selection and management, project management/business and data analysis, and  strategic data management for regulatory information

 

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Data Analytics and Business Intelligence (BI) enables organizations to optimize decision-making, performance and risk management through improved access to, and analysis of, information. BI organizes and analyzes data in a way that allows companies to generate impactful reports, identify patterns and drivers, predict outcomes and visualize results.

How Can CrossCountry Help?

Whether articulating a high-level data strategy or designing and implementing detailed analytics, our consultants collaborate with our clients to deliver effective BI solutions. Our goal is to rapidly empower users to develop strategic insights, allowing for more accurate decisions, improved operational efficiency and mitigated risks across the organization.

Our team of recognized industry leaders can aid organizations in overcoming decision paralysis caused by a plethora of data and allow them to see the big picture. We help companies quickly understand multifaceted data sets, empowering users to develop strategic insights, allowing for more accurate decisions, improved operational efficiency and mitigated risks across the organization.

  • Program Design and Requirements: We perform a current state analysis and lay out a roadmap to include training, governance, change management, strategy and implementation
  • Infrastructure Set-up and Vendor Selection: We help you evaluate and select vendor solutions and assist in the infrastructure changes to maximize the ROI on your new data analytics tool
  • Implementation: We implement new systems and processes to help you develop relevant analytics
  • Center of Excellence: We determine the role of governance and identify resources and align competencies/skillsets in the organization

 

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Featured Insights & News

Meet Our Intelligent Automation & Data Analytics Leadership Team

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NAV MAKOL

Partner

Intelligent Automation &
Data Analytics Lead

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NIRAJ CHATWAL

Director

Process Optimization &
Intelligent Automation

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STEVE STRANDBERG

Director

Intelligent
Automation

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TEMBI SIBANDA

Director

Data Management &
Governance

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CHRISTINA GADRINAB

Director

Data
Analytics

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